Cookie Policy
Last updated: March 2, 2026
What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their site is being used. Cookies may be "session cookies" (which expire when you close your browser) or "persistent cookies" (which remain on your device for a set period or until you delete them).
How We Use Cookies
ConnectTwelve uses cookies and similar technologies to operate the Service, maintain your session, remember your preferences, and understand how users interact with our platform. We categorize our cookies as follows:
| Category | Purpose | Required? |
|---|---|---|
| Strictly Necessary | Session management, authentication, security (CSRF protection) | Yes — cannot be disabled |
| Functional | Remember your preferences, language settings, and UI state | Optional |
| Analytics | Understand how users navigate the Service, measure performance | Optional |
| Payment | Stripe payment processing (set by Stripe, not ConnectTwelve) | Required for payments |
Specific Cookies We Use
Session Cookie
We set a single session cookie named ct_session when you log in. This cookie contains an encrypted token that identifies your session and keeps you logged in as you navigate the platform. It is an HttpOnly, Secure cookie that expires when you log out or after a period of inactivity. This cookie is strictly necessary for the Service to function.
Third-Party Cookies
When you use our payment features, Stripe may set cookies on your device to facilitate secure payment processing and fraud prevention. These cookies are governed by Stripe's Privacy Policy. We do not control Stripe's cookie practices.
Your Cookie Choices
You have the right to accept or reject non-essential cookies. When you first visit ConnectTwelve, you will be presented with a cookie consent banner where you can make your choices. You can change your preferences at any time by clicking the "Cookie Settings" link in our footer.
You can also control cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when cookies are set. Please note that disabling strictly necessary cookies will prevent the Service from functioning correctly.
For more information about managing cookies in your browser, visit allaboutcookies.org.
Do Not Track
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. We do not currently respond to DNT browser signals, but we do respect your cookie consent choices as described above.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of significant changes by updating the "Last updated" date at the top of this page.
Contact Us
If you have questions about our use of cookies, please contact us at [email protected].